Legal
Privacy Policy
This policy explains what personal information we collect, how we use it, and how we protect it when you browse, shop, or contact ANNSTOER Studio.
Information We Collect
We may collect contact details, account information, order history, shipping details, device information, and browsing activity needed to operate the store.
- Name, email address, phone number, and shipping or billing address
- Account login details and saved preferences
- Order records, cart activity, and customer service messages
- Device, browser, IP address, and usage analytics
How We Use Data
- Process orders, payments, shipping, and returns
- Respond to support requests and order inquiries
- Improve site performance, store operations, and fraud prevention
- Send service emails and optional marketing emails when permitted
- Meet legal, tax, accounting, and compliance obligations
Payments And Third Parties
Payments are processed by Stripe. We do not store full payment card numbers on our servers. Third-party services may also support analytics, customer support, shipping, fraud prevention, and email delivery.
Each provider uses data only as needed to perform its service for ANNSTOER Studio, subject to its own privacy and security obligations.
Retention And Security
We retain personal information only for as long as reasonably necessary to provide services, maintain records, resolve disputes, and comply with law.
We use reasonable administrative, technical, and organizational safeguards such as encrypted connections, access controls, and limited internal access.
Your Rights
Depending on your location, you may have the right to request access, correction, deletion, or portability of your personal information.
To make a privacy request, contact privacy@annstoer.shop.